Q: Who are you?
A: We are a thermal camera module manufacturer,who is special with uncooled thermal camera module and cooling thermal module product and related product.

Q: How long is your delivery time?
A: Generally uncooled thermal module it is 4-5 weeks after deposit,cooling thermal module it is 3-4 mouths adter deposit.

Q: Do you provide samples ?
A: No, we provide a complete solution.

Q: Can you do customized product?
A: Yes, we do.

Q: What is your terms of payment ?
A: T/T, L/C, etc.

Q. Do you provide warranty for your products?
A: Yes, we promise one year warranty for all our products.

Q.What is your method of payment?
A: Pay via T/T, Western Union, Paypal, Escrow is welcome.

Q.What is Minimum Order Quantity?
A: Sample order is welcome, but the price is depend on the quantity.

Q: How to ship the goods?
A: For small parcels, we recommend to use the express, such as Fedex, DHL, TNT, UPS etc.
For big order, we also have cooperated forwarders.

Q:Compare to other companies, what superiorities do you have?
A: We have independent core technology of thermal imaging, we are specialized at manufacturing thermal camera & system solution. We devote to thermal module field and related technology to supply best products & service to customers worldwide.

Q: Do you accept OEM/ODM?
A: Yes! If you have OEM or ODM plans , highly welcome to negotiate with our sales person, we can provide you guaranteed products, and pretty competitive prices.

Q: Where is your loading port?
A: Shanghai; ningbo,shenzhen